Your comfort is our main priority! Whatever it takes.
At Element Mechanical, we understand the importance of a comfortable and well-maintained home or business. As a leading provider of heating, ventilation, and air conditioning (HVAC) services in the Dallas-Fort Worth Metroplex, we pride ourselves on delivering exceptional service, unparalleled expertise, and tailored solutions to meet the unique needs of our clients.
Our Story
Founded in 1995, Element Mechanical has been a trusted partner for homeowners and businesses alike, offering top-notch HVAC services and products. With over two decades of experience, we have built a strong reputation for delivering quality, reliability, and customer satisfaction. Our mission is to ensure that our clients enjoy a comfortable and safe indoor environment, regardless of the season or weather conditions.
Our Services
At Element Mechanical, we offer a comprehensive range of HVAC services designed to meet the specific needs of our clients. Our expertise includes:
- AC Repair: Our NATE-certified technicians are equipped to diagnose and repair all types of air conditioning systems, ensuring that your home or business remains comfortable and functional.
- AC Maintenance: Our maintenance programs are designed to prevent breakdowns, reduce energy costs, and extend the lifespan of your HVAC system.
- AC Replacement: Whether you're looking to upgrade to a newer, more efficient system or replace a failing one, we offer expert guidance and installation services to ensure a seamless transition.
- Furnace Repair & Installation: Our technicians are trained to repair and install gas and oil-fired heating systems, ensuring that your home or office remains warm and cozy during the cold winter months.
- Heater Repair & Installation: When your heating system breaks down, we're here to help. Our experts will diagnose and repair your furnace or install a new one, keeping you and your family warm and comfortable.
Why Choose Element Mechanical?
For over 25 years, we have been committed to delivering exceptional service, quality products, and customer satisfaction. Here are just a few reasons why you can trust us:
- Experience: We have over 25 years of experience in the HVAC industry, providing us with the expertise and knowledge to tackle even the most complex problems.
- Quality Products: We only use high-quality products and parts to ensure that our clients receive the best possible solutions.
- Customer Service: Our customer service team is dedicated to ensuring that our clients receive the best possible service and support.
- Competitive Pricing: We offer fair, transparent pricing, with flexible financing options to fit any budget.
Our Commitment to You
At Element Mechanical, we're committed to your comfort and satisfaction. We understand that your HVAC system is a critical part of your home or business, and we're dedicated to providing the highest level of service and support. Whether you're in need of routine maintenance, repair, or replacement, we're here to help.
Service Areas
We proudly serve the following areas:
- Dallas
- Rockwall
- Collin
- Plano
- Frisco
- Allen
- McKinney
- Richardson
- Carrollton
- Garland
- Mesquite
- Sachse
- Rowlett
- Wylie
Contact Us
If you're in need of HVAC services or have any questions, please don't hesitate to contact us. Our friendly and knowledgeable staff is always here to help.
Poor Customer Service and Quality Work
The reviewed company, Element Mechanical, has received a plethora of negative reviews from customers who have had a poor experience with their services. Poor Communication is a common theme among the reviews, with customers expressing frustration with the lack of response from the company. When customers did manage to get in touch with them, they were often met with Delayed Responses, with some waiting several days for a phone call back.
Unreliable Workmanship is another issue that has been raised by several customers. The quality of the work performed by Element Mechanical has been questioned, with customers expressing disappointment and frustration with the results. Messy Work Sites and Incomplete Jobs have been mentioned as particular issues.
Inconsistency in the level of service has also been a problem. Customers have reported that the company does not prioritize their needs and can be unresponsive to their queries. In some cases, customers have had to wait weeks or even months for repairs to be completed.
Lack of Trust is a recurring theme in these reviews. Customers have expressed concerns about the honesty and integrity of the company, with one reviewer even stating that they found out the company was lying to the home warranty company. The lack of transparency and accountability has led to a significant loss of trust in the company.
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