At Futch Heating & Air Conditioning Inc., we take pride in our long history of providing top-notch HVAC services to the good people of Kentuckiana. With over 70 years of experience under our belt, we've established ourselves as the go-to experts for all your heating and cooling needs. Our commitment to excellence is unwavering, and we strive to deliver nothing but the best in quality products and services.
Our Story
Founded in 1947, Futch Heating & Air Conditioning Inc. has been serving the greater Louisville, KY area and southern Indiana for generations. Our family-owned and operated business is built on a strong foundation of professionalism, dedication, and a passion for providing unparalleled service. We believe that building long-lasting relationships with our customers is key to our success, and we're committed to exceeding your expectations at every turn.
Our Services
At Futch Heating & Air Conditioning Inc., we offer a comprehensive range of HVAC services designed to meet your unique needs. Whether you're looking for installation, maintenance, or repair services, we've got you covered. Our state-of-the-art equipment, combined with our expertise and commitment to excellence, ensures that your HVAC system runs efficiently and effectively.
Residential and Commercial Systems
We specialize in servicing and installing residential and commercial systems, including heating and air conditioning units, and their accessories. Our expert technicians are trained to handle all types of systems, from modern to vintage, and are equipped to handle any repair or maintenance task.
Emergency Services
We understand that HVAC emergencies can happen at any time, and that's why we offer 24/7 emergency services. Our skilled technicians are always available to respond quickly and effectively, ensuring that your heating and cooling needs are met efficiently and professionally.
Service Agreements
At Futch Heating & Air Conditioning Inc., we're committed to providing you with peace of mind. That's why we offer service agreements designed to keep your HVAC system running smoothly. With regular maintenance, you can avoid costly repairs and ensure your system operates efficiently and effectively.
Customer Satisfaction
Our goal is to provide exceptional customer service, and we strive to exceed your expectations at every turn. Our friendly and knowledgeable staff is always available to answer your questions, address your concerns, and provide you with the highest level of service.
Contact Us
For more information about our services or to schedule an appointment, please don't hesitate to contact us. Our dedicated team is always ready to assist you.
Ratings and Reviews
The reviews for this company cover a range of ratings, from 1 to 5 stars. The overall sentiment is mixed, with some customers expressing satisfaction and others disappointment.
Lack of Service Quality
Many reviewers reported issues with the quality of service they received. Some customers had to deal with technicians who were late or unprofessional, while others experienced poor communication and contradictory explanations for the problems they faced. Two customers (Charles Eggleton and Adam Johnson) gave 1-star reviews, citing poor service and high prices.
Unsatisfactory Experiences
Several reviewers had negative experiences with the company's technicians. Michelle Haysley reported that the technician arrived late and was rude, while Jennifer Romero felt that the technician spent too little time diagnosing the problem and charged extra for his services.
Positive Experiences
On the other hand, several reviewers had positive experiences with the company. Four customers (Juan Rojas, Garry Moore, Amber Schroeder, and Franchesca Adam) gave 5-star reviews, praising the company's technicians for their professionalism, efficiency, and ability to resolve the problems they faced.
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