About Us
Turbo Home Services proudly serves the Greater Houston Area and surrounding communities, offering comprehensive solutions for all your air conditioning, plumbing, and heating needs. Founded on the principle of offering exceptional customer service and honest, transparent pricing, we've become a trusted partner for countless homeowners and businesses in the area.
With over 15 years of experience under our belts, our team of skilled technicians have seen it all when it comes to household comfort and efficiency. We are licensed, insured, and dedicated to providing reliable, long-lasting solutions for all your home comfort needs.
What We Offer
Our comprehensive range of services includes:
Air Conditioning
- Comprehensive diagnosis and repair of all major AC brands and models
- Installation, maintenance, and replacement of AC systems
- Indoor air quality solutions
- Preventative maintenance plans to keep your system running smoothly and efficiently
Plumbing
- Repairing and replacing leaky faucets, toilets, and other fixtures
- Clearing clogged drains and sewers
- Installing and maintaining water heaters
- Comprehensive water quality testing and treatment
- Repiping services for outdated or damaged plumbing systems
Heating
- Installation, maintenance, and repair of furnaces, heat pumps, and boilers
- Comprehensive tune-ups to ensure optimal efficiency and comfort
- Diagnosis and repair of heating system issues
- Preventative maintenance plans for optimal performance and longevity
Our Commitment
At Turbo Home Services, we are committed to:
- Customer satisfaction: We prioritize open communication, explain all options clearly, and ensure your complete satisfaction with our work.
- Transparency: We provide upfront pricing and detailed estimates before any work begins.
- Quality workmanship: Our technicians are highly skilled and experienced, ensuring the highest quality repairs and installations.
- Efficiency: We respect your time and complete projects promptly.
Join Our Family
Contact Turbo Home Services today and experience the difference our dedication and expertise can make in ensuring your comfort and peace of mind. We look forward to exceeding your expectations and becoming your trusted partner in home comfort.
Turbo Home Services Review Summary
Based on the reviews, Turbo Home Services has a mixed reputation. While some customers had positive experiences with the company, others were not satisfied with the services they received.
Company Performance
Turbo Home Services technicians, including Justin, Alex, and Renee, were often praised for their professionalism, promptness, and communication skills. They were able to diagnose and fix issues efficiently, and customers appreciated their explanations of the problems and solutions. The company's response time and follow-up services were also a positive aspect, with many customers noting that the technicians were able to fix issues on the spot.
Customer Service
On the other hand, some customers experienced poor customer service. A few reviewers reported being unable to get hold of the company or having difficulties with communication. In one case, a customer was left waiting for a technician who never showed up, and when they called the office, the person who answered was rude.
Work Quality
Some customers were unhappy with the quality of work performed by Turbo Home Services. One reviewer paid for a new motor and installation, only to find out that the existing motor was still functional and could have been reused. Another customer was charged for replacing a breaker that they believed was a result of a more significant issue, and their air conditioner still did not work.
Common Issues
Based on the reviews, some common issues with Turbo Home Services include:
- Unreliable customer service
- Overcharging for services
- Inconsistent or subpar work quality
- Difficulty scheduling appointments or follow-up services
Challenges
Based on the reviews, Turbo Home Services appears to face challenges in areas such as customer service, communication, and work quality. To improve, the company could focus on providing better customer support, ensuring accurate diagnoses and services, and maintaining high-quality workmanship.
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