Quality Heating & Cooling, Serving Southwest Virginia & Northeast Tennessee
Starnes Inc. has been a trusted name in heating and cooling for over 45 years. With a team of experienced technicians boasting over 200 years of combined experience, we deliver exceptional service, ensuring your comfort and peace of mind.
Commercial Services
- Comprehensive consultations for new installations, building upgrades, and efficiency improvements.
- Comprehensive maintenance plans tailored to your business needs.
- Emergency repair services to keep your operations running smoothly.
Residential Services
- Installation, repair, and maintenance of all major brands and models of HVAC systems.
- Expertise in ductwork cleaning and air quality solutions.
- Customized inspections and recommendations for optimal system performance.
Specialized Services
- Factory-trained technicians provide expert installation, maintenance, and repair of Generac home backup generators.
- 24/7 emergency services for critical situations.
- Consulting services to optimize your HVAC systems for energy efficiency and cost savings.
Our Commitment
We understand the importance of a comfortable and efficient indoor environment. Our commitment to excellence is reflected in:
- Personalized service: We take the time to understand your unique needs and goals.
- Expert knowledge: Our technicians are factory-trained and certified in the latest industry standards.
- Quality craftsmanship: We use only the highest quality parts and materials.
- Customer-centered approach: We are committed to open communication and building strong relationships with our clients.
Join us in building a comfortable and efficient future for your home or business. Contact us today to discuss your unique HVAC needs and schedule a consultation!
Overall Impression
The majority of the reviewers have a 5-star rating and express their satisfaction with the service provided by Starnes, Inc. The comments highlight the company's professionalism, punctuality, and quality of work.
Service Quality
The reviewers praise the company's technicians, stating that they are knowledgeable, friendly, and professional. Many of the reviewers specify the technicians' names, such as Michael Musick, Joe, Mike, Brian, and Samuel Childress, and mention their exceptional work. The company's responsiveness and ability to schedule appointments quickly are also commended.
Communication
The reviews highlight the importance of good communication. Reviewers appreciate the phone calls they receive from the company to update them on the status of their appointment and the work being done.
Value
The reviewers are satisfied with the pricing and value they receive from Starnes, Inc. Many mention that the company is reasonable and transparent in their pricing.
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