Comforting Homes, One System at a Time.
At Comfort Aire, Inc., we have been proudly serving the heating and air conditioning needs of Chicago, South and Southwest Suburbs, and Northwest Indiana area for over 25 years. Our mission is to provide high-quality heating and air conditioning services to residential and commercial customers in the Chicagoland area. We strive to maintain good relationships with our customers, and there is no charge for honesty!
Our Services
We offer a wide range of services, including furnace and air conditioning maintenance, repair, and replacement. Our expert technicians are Nate certified and have over 20 years of experience in the HVAC industry. We pride ourselves on providing quality, dependability, and value to our customers.
Furnace Services
We offer furnace installation, repair, and replacement services. Our team can help you select the right furnace for your needs, and our technicians are trained to diagnose and repair any issues with your existing furnace. We also offer furnace maintenance services, including clean and check, which can help prolong the life of your furnace and reduce the risk of repairs.
Air Conditioning Services
Our air conditioning services include installation, repair, and replacement. Our team can help you select the right air conditioning system for your needs, and our technicians are trained to diagnose and repair any issues with your existing air conditioning unit. We also offer air conditioning maintenance services, including clean and check, which can help lower operating costs and reduce the risk of repairs.
Benefits of Having a Furnace or AC Clean and Check
Having a furnace or AC clean and check can have several benefits, including prolonging the life of your equipment, lowering operating costs, reducing the risk of repairs, and maintaining your warranty.
Our Story
Comfort Aire was founded by Ronier Ritchie, who developed a love for heating and air conditioning while working with his brother throughout the nineties. With over 20 years of experience in the HVAC industry, Ronier has built a reputation for providing high-quality services to his customers.
Awards and Reviews
We have received numerous awards and accolades from our satisfied customers. With an average rating of 4.9 out of 5 stars on Google, we have built a reputation for providing excellent service to our customers. Here are some testimonials from our satisfied customers:
"Ronier provided professional and excellent service. He and his team gave timely responses to text messages and voicemails. They were courteous and careful to clean up after themselves when done installing our furnace."
"Monique was extremely knowledgeable and did an amazing repair job. Ron, the owner, also went above and beyond to ensure our furnace was up and running in no time!"
"Huge THANK YOU to Comfort Aire. Ronier in particular. After being without heat for 2 days, Ronier came through and fixed our furnace."
"Ron was super helpful. I spent an hour on the phone as he helped me diagnose the issue."
These are just a few examples of the high-quality service we provide to our customers. At Comfort Aire, we are committed to providing exceptional service and exceeding our customers' expectations.
Poor Customer Service and Unprofessionalism
Comfort Air has been criticized by several customers for poor customer service and unprofessionalism. One customer was told by two technicians that their air conditioning wasn't working because their furnace wasn't grounded, and were subsequently asked to pay for a new furnace. Another customer was told that a faulty circuit board needed to be replaced, but the diagnostic paperwork was never filed. This lack of communication and professionalism has led to frustration and disappointment with the company.
Excellent Service and Professionalism
On the other hand, several customers have praised Comfort Air for their excellent service and professionalism. One customer received great service on Christmas Eve, and another appreciated the company's responsiveness and cleanliness. Multiple customers have recommended the company for its honest, affordable, and professional services.
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