A NAME YOU CAN TRUST - MAKE IT MIKE!
Our Story
At Better Air, we take pride in providing top-notch HVAC air duct cleaning services for your home and office. Our certified and trained professionals provide air duct cleaning services that meet and exceed what is required by the National Air Duct Cleaning Association (NADCA). With certified badges such as Air Systems Cleaning Specialists (ASCS), you can rest assured that Better Air professionals can restore your HVAC system back to its peak efficiency, leaving the air in your home and/or business clean, fresh, and healthy.
Our Mission
Our mission is to provide quality air duct cleaning and dryer vent cleaning services that guarantee customer satisfaction. We strive to be the #1 HVAC air duct cleaning company in Hartford, New Haven, Fairfield, Boston, Worcester, Springfield, and Providence. Our commitment to quality and customer satisfaction has earned us an A+ BBB rating and an A rating on Angie's list.
Our Services
We offer a range of services designed to improve indoor air quality, reduce energy bills, and ensure a safe and healthy environment for your home and office. Our services include:
- Residential Air Duct Cleaning: Improve indoor air quality, lower energy bills, and ensure a healthy home environment with our residential air duct cleaning services.
- Commercial Duct Cleaning: Save on energy bills, improve indoor air quality, and ensure a healthy work environment with our commercial duct cleaning services.
- Dryer Vent Cleaning: Reduce the risk of dryer-related fires, lower your energy bills, and ensure a safe home environment with our dryer vent cleaning services.
- Healthcare Services: Achieve cleaner indoor air, save on energy bills, and ensure a healthy environment for patients and staff with our healthcare services.
Why Choose Us
Better Air is committed to providing the highest level of service and customer satisfaction. We use powerful equipment to get the job done right, and our certified professionals provide before/after photo reports on every job. We also provide a healthy building equals healthy people guarantee. With Better Air, you can rest assured that you are in good hands.
Disappointing Experiences
Several customers have reported disappointing experiences with the company. An author with the name Jim C. gave a rating of 2 stars and mentioned that they were "totally ripped off" after paying a lot of money for duct cleaning services. They expected the company to clean all their ducts and trunks, but only 10% of the second-floor ducts were cleaned.
Another customer, Belorus M., left a 1-star review, expressing their disappointment with the company's unprofessional behavior. They mentioned that the company refused to remove a dead animal from their property and also refused to provide additional services after demanding an extra $500 ($900 total) worth of extra services.
Positive Experiences
On the other hand, some customers have reported positive experiences with the company. Paula P. gave a 4-star rating and mentioned that the company was professional from the first phone call. She was happy with the service and would use them again. Beverly M. gave a 5-star rating and described their experience as one of the best service calls they've ever had. They praised the company's professionalism, explaining that Jonathan and Danny were friendly, professional, and very thorough.
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