Reliable & Affordable Home Heating Oil Delivery & Services
At Atlas Oil, we're committed to providing our customers with reliable, affordable, and high-quality heating oil delivery services. Since our founding in 2001, we've been dedicated to serving the heating oil needs of residential and commercial customers in the Tri-County area. Our commitment to customer satisfaction has earned us a reputation as a trusted and reliable partner in the heating oil industry.
Our Story
Atlas Oil was founded on the principles of providing exceptional service, competitive pricing, and a genuine concern for our customers' needs. Our team is comprised of experienced professionals who believe in doing things the right way, every time. We're proud to have served thousands of customers over the years, and we're committed to continuing to exceed their expectations.
Our Services
At Atlas Oil, we offer a range of services to meet the unique needs of our customers. Whether you're a homeowner, a business owner, or a farmer, we've got you covered. Our services include:
- Heating Oil Delivery: We deliver high-quality heating oil to homes and businesses throughout Berks County, Western Montgomery County, and Northern Chester County.
- Off-Road Diesel: We deliver off-road diesel fuel for farming and construction operations.
- HVAC Services: We offer maintenance, repairs, and replacement services for heating and cooling systems through a local partnership.
Why Choose Atlas Oil?
We're confident that our commitment to customer service, competitive pricing, and exceptional service makes us the right choice for your heating oil needs. Here are just a few reasons why:
- Reliable Delivery: We deliver your heating oil on time, every time.
- Competitive Pricing: We offer competitive pricing that's hard to beat.
- Exceptional Service: Our technicians are trained to provide exceptional service, every time.
- Local Partner: We're a local company, owned and operated by people who care about the communities we serve.
Get Started
Ready to experience the difference that Atlas Oil can make? Contact us today to learn more about our services, pricing, and special offers. We'd be happy to provide you with a quote and answer any questions you may have.
Overall Experience with Atlas Oil
The overall experience with Atlas Oil has been largely negative, with customers expressing frustration with the company's customer service, delivery times, and pricing policies.
Poor Customer Service
Many customers have reported poor customer service, with some describing the staff as rude and unhelpful. Specifically, one customer mentioned that Sue, a staff member, was particularly difficult to deal with. Others reported being yelled at when they called with concerns.
Delivery Issues
Delivery times have also been an issue, with some customers reporting delays and mistakes with oil deliveries. One customer even reported receiving a delivery meant for their neighbor.
Pricing and Payment Issues
Some customers have had issues with the company's pricing policies, including one customer who was told they couldn't buy 300 gallons of oil at a discounted rate despite having a tank that could hold 275 gallons. Another customer was asked to pay for a service they didn't need.
Positive Experiences
Despite the negative reviews, a few customers have reported positive experiences with Atlas Oil, citing fast response times, reasonable prices, and good customer service.
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