We're the company that makes you feel right at home.
At Service Experts Heating, Air Conditioning & Plumbing, we take pride in being a leading provider of home comfort solutions. With a history dating back to the early days of HVAC and plumbing, we've evolved into a company that is committed to delivering exceptional service and unparalleled comfort to our customers. Our mission is to provide total home comfort to every family, regardless of their location or situation.
Our Services
We offer a wide range of services to ensure that your home is always comfortable, efficient, and well-maintained. Our team of experts is trained to provide top-quality service and repairs for your cooling, heating, and plumbing systems. From routine maintenance to emergency repairs, we've got you covered. Our services include:
- Heating and Cooling System Installation, Repair, and Maintenance
- Plumbing System Installation, Repair, and Maintenance
- Water Heater Installation, Repair, and Maintenance
- Indoor Air Quality Solutions
- Alternative Energy Solutions
- Electrical Services
- Commercial HVAC Solutions
- Ductwork and Insulation Installation, Repair, and Maintenance
Our Expertise
At Service Experts, we're committed to providing expert service to our customers. Our technicians are ACE certified, ensuring that they are equipped with the latest knowledge and techniques to provide superior service. Our team is dedicated to giving you 100% Satisfaction Guarantee* with every job we do.
Our Commitment to the Community
At Service Experts, we believe in giving back to the community that supports us. We're proud to be involved with charitable organizations like the Make-A-Wish Foundation and other community outreach initiatives. We're committed to serving our communities and making a positive impact on the world around us.
Our Core Values
Our core values are built on the guiding principles of COMFORT, which include:
- We Are Caring - We're passionate about making the world a cozy place to live for our people and our customers.
- We Are Opportunity - We strive to provide opportunities to our team members through training and development, so they can learn and grow with us.
- We Make It Right - Whether we're warming, cooling, or making the water flow, we take great pride in keeping our customers and communities comfortable and satisfied by getting the job done on time and right the first time.
- We Are Family - We're a big company with a hometown heart and a local focus on our teams.
- We Are Revolutionary - With nearly 4,000 team members, we can deliver and innovate better than the rest of the industry.
Overall Experience
The reviews for Service Experts are mixed, with some customers having a positive experience and others having a negative one.
Positive Comments
Professionalism and Good Service
Some reviewers praised the professionalism and good service they received from Service Experts. They mentioned that the technicians were on time, knowledgeable, and explained everything clearly. The reviewers also appreciated the follow-up and the honesty of the technicians.
Negative Comments
Overpriced Services and Deceptive Practices
Several reviewers complained about the high prices of Service Experts' services and what they perceived as deceptive practices. They mentioned being quoted high prices for parts and services that could be found elsewhere at a lower cost. Some also felt pressured into buying new units or service plans that they didn't need.
Poor Customer Service and Communication
Some reviewers were unhappy with the customer service and communication from Service Experts. They mentioned that calls were not returned, and issues were not resolved in a timely manner.
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