Your Home Heating Experts, Delivering Reliability and Affordability
Who we are
Five Star Home Services is a family-owned and operated company dedicated to providing exceptional heating, air conditioning, and indoor air quality solutions to residential customers in Canal Winchester, Ohio, and surrounding areas. Since our inception, we have prioritized exceptional customer service, affordability, and integrity.
Our Services
We offer a comprehensive range of services to address all your home comfort needs, including:
- Heating:
- Furnace repair, installation, and replacement
- Routine maintenance and inspections
- Heat pump installation and repair
- Consultation on efficient heating systems
- Air Conditioning:
- Air conditioner repair, installation, and replacement
- Preventive maintenance and tune-ups
- Comprehensive diagnostics and troubleshooting
- Indoor Air Quality:
- Air purifier sales and installation
- HEPA filter replacement and UV light installation
- Humidifier and dehumidifier services
- Air quality analysis and consultation
Why Choose Five Star Home Services?
- Experience and Expertise: Our technicians are highly skilled and certified, with vast experience in diagnosing and resolving heating, cooling, and indoor air quality issues.
- Customer-Focused Approach: We prioritize excellent customer service, offering prompt response times, clear communication, and personalized solutions.
- Competitive Pricing: We offer competitive prices and transparent billing, providing upfront estimates and detailed cost breakdowns.
- Financing Options: We partner with trusted lenders to offer financing options for qualified customers, making comfortable home comfort accessible to more people.
Our Commitment
At Five Star Home Services, we understand the importance of a comfortable and healthy home. We are committed to providing our customers with reliable solutions, tailored to their unique needs and budget. Our goal is to empower our customers to make informed decisions about their home comfort and indoor air quality. We are proud to be a trusted partner in your journey towards creating a comfortable and healthy home.
Overall Quality of Service
The reviewers praised Canal Winchester Heating and Cooling (CWHC) for their excellent service, professionalism, and expertise. Many technicians, including Noah, DJ, Will, and Jacob, were highlighted for their knowledge, friendliness, and transparency. The company's responsiveness, punctuality, and communication were also commended.
Technician Performance
The technicians were praised for their thoroughness, professionalism, and ability to explain the work done. DJ was commended for being knowledgeable, friendly, and transparent, while Jacob was praised for being professional and considerate. Other technicians, such as Adam, were also appreciated for their thorough checks and good communication.
Service Scope
The reviewers experienced various services, including A/C system repair, furnace installation, heating system maintenance, and HVAC maintenance. Some reviewers were satisfied with the promptness of the service, while others appreciated the thoroughness of the work done.
Communication
The reviewers praised the company's communication, with many mentioning courteous and friendly office staff, such as Sarah. The technicians were also commended for being approachable, explaining the work done, and answering questions.
Potential Issues
One reviewer, Amy Hilliard, had a negative experience due to poor communication and a rescheduling issue. However, the company seems to have addressed the issue by apologizing and providing a good service experience in the past.
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