Your comfort is our top priority, and we guarantee it!
Wm. R. Gift has proudly served the Boyertown, PA community and beyond since 1944. Over the past seven decades, we have established ourselves as a trusted provider of fuel oil, heating and air conditioning services, and fuel dispensing solutions.
Our dedicated team of professionals is committed to delivering exceptional customer service, and we go the extra mile to ensure your complete satisfaction. We prioritize prompt delivery, reliable service, and competitive prices.
Fuel Delivery
- Reliable delivery of heating oil, gasoline, diesel fuel, and kerosene to residential and commercial customers.
- Convenient prepay programs and budget plans to fit your needs.
Heating & Air Conditioning Service
- Comprehensive service, repairs, and installations for all major heating and air conditioning systems.
- Expert technicians with the latest industry training and certifications.
Auto Fueling
- Two convenient locations offering competitive fuel prices for all your fueling needs.
- Acceptance of major credit cards for your added convenience.
Expert Installation & Repair
- Installation of high-quality heating and cooling equipment, fuel storage tanks, and hot water heaters.
- Experienced technicians available for prompt repairs and replacements of all your heating and cooling needs.
Quality & Commitment
We are committed to using only the highest quality products and equipment, and our technicians are highly trained and certified to ensure your complete satisfaction.
Community Involvement
Wm. R. Gift is proud to serve our community and actively participates in local events and initiatives. We are committed to supporting the growth and well-being of our neighbors.
Excellent Customer Service
The majority of the reviews praise the company's excellent customer service. Many customers have praised the prompt and accommodating delivery service, as well as the friendly and helpful staff. Several customers have mentioned that the company has gone above and beyond to assist them with their needs.
Issues with Repair Services
However, there are several reviews that highlight issues with the company's repair services. Two customers have had negative experiences with the company's reluctance to repair their heating systems, with one customer being denied service altogether due to having used other oil providers in the past. Another customer had a botched repair job, where the technician damaged the oil tank and then charged the customer for the repairs.
Additional Issues
There have also been some issues with the company's communication and honesty. Two customers have been treated rudely by the company's staff, while another customer had their original fill cap taken by the technician and not returned. Additionally, one customer had to deal with a lengthy and difficult process to get their issue resolved.
Conclusion
Overall, the company has a mixed reputation, with some customers having excellent experiences while others have had negative ones. While the company's customer service is generally praised, there are some areas that need improvement, particularly with regards to repair services and communication.
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