We go to extremes so you don't have to.
At Elite Heating & Air Conditioning, Inc., we understand that your comfort and well-being depend on a reliable and efficient HVAC system. That's why we go to extremes to ensure you get the ultimate in home and commercial comfort.
Serving the Pittsburgh Area for Over 30 Years
With more than three decades of experience under our belts, we have become experts in all aspects of heating, cooling, and air quality solutions. Our team of highly skilled technicians are dedicated to providing personalized service, meticulous installations, and ongoing maintenance to keep your systems running smoothly and efficiently.
Residential Services
Your home's climate control system is a vital part of your living experience. At Elite Heating & Air Conditioning, Inc., we understand the importance of a comfortable and healthy home. We offer a comprehensive range of services to meet your unique needs, including:
- System selection and installation: Our professionals will help you choose the right equipment for your home, ensuring optimal performance and efficiency.
- Routine maintenance: Regular tune-ups and inspections can extend the lifespan of your system and prevent costly breakdowns.
- Comprehensive repairs: Whether your system needs a minor fix or a complete overhaul, our technicians will diagnose the issue and provide a transparent repair solution.
Commercial Services
For businesses in the Pittsburgh area, we offer comprehensive commercial HVAC services, including:
- Consultation and design: We work with you to assess your unique needs, develop a customized plan, and create a budget-friendly solution.
- Installation and maintenance: We handle everything from design to completion, ensuring a seamless and efficient transition.
- Ongoing maintenance contracts: Regular inspections and preventative measures can optimize system performance, minimize downtime, and maximize energy efficiency.
Quality You Can Trust
At Elite Heating & Air Conditioning, Inc., we take pride in our unwavering commitment to excellence. We are a licensed and insured company with a proven track record of delivering exceptional customer service, high-quality workmanship, and innovative solutions.
Company Performance
The company's performance varies greatly depending on the reviewer. Reviewers Morgan and Rachel Wilson had positive experiences with the company, praising the professionalism and efficiency of the staff, as well as the fair pricing. Morgan mentioned that the staff was very responsive and came to fix their air conditioning issue on the same day. Rachel Wilson specifically praised the technician Eric, who was knowledgeable, polite, and understanding of her limited budget.
On the other hand, Katie G. and David Perini had mixed experiences. While David Perini praised the company for its fair rates and good work, Katie G. had a terrible experience with the office administrator and owner. She mentioned that they had absolutely no customer service skills and prioritized arguing over resolving her issues. Katie G.'s air conditioning unit remained broken for four weeks, and she felt that the company was more concerned with charging her for additional services than solving her problem.
Customer Service
The company's customer service was a major issue for Katie G. She felt that the office administrator and owner were uncooperative and defensive when she expressed her dissatisfaction. They argued with her and her boyfriend, who spoke with the owner, and failed to offer a reasonable solution to her problem. This experience was far from satisfactory and left a lasting negative impression on Katie G.
Communications
Effective communication was a crucial factor in the reviews. The company's technicians, such as Eric, were praised for their clear explanations and polite demeanor. In contrast, the office administrator and owner failed to communicate effectively with Katie G., refusing to listen to her concerns and instead choosing to argue with her.
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