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Heating and Air Conditioning You Can Count On!

For over 50 years, Jones Heating & Air Conditioning Inc. has been a trusted name in Emporia, KS and the surrounding areas. We are a family-owned and operated business, and we pride ourselves on building relationships based on trust and delivering exceptional customer service.

Our Expertise

Our team of experienced technicians is licensed and certified to handle all your residential heating and cooling needs. We offer a comprehensive range of services, including:

Repair & Installation

  • Air conditioners
  • Furnaces and boilers
  • Heat pumps
  • Indoor air quality systems

Preventative Care

  • Comprehensive maintenance plans to optimize efficiency and prevent costly breakdowns
  • Regular inspections to identify potential problems and address them before they become emergencies

Our Commitment to Excellence

At Jones Heating & Air Conditioning Inc., we are dedicated to:

  • Honesty: We always provide accurate estimates and clearly explain our findings and recommendations.
  • Transparency: We openly share information about our services and pricing.
  • Quality: We use only trusted parts and equipment from reputable manufacturers.
  • Customer Satisfaction: We go above and beyond to ensure your complete satisfaction.

Safety & Efficiency Agreement

Our Safety and Efficiency Agreement offers peace of mind by maximizing the efficiency and lifespan of your heating and cooling systems. This comprehensive plan includes regular inspections, filter changes, tune-ups, and priority customer service.

Call to Action

Whether you need immediate repairs, seek expert advice, or want to proactively maintain your climate control systems, contact Jones Heating & Air Conditioning Inc. today. We are available for same-day appointments and offer emergency services, ensuring you have reliable temperature control all year round.

Reviews
Positive: Excellent customer service, fast and efficient repairs, and high-quality work are the common praises among reviewers.
Negative: One reviewer was unhappy with the company's requirement for upfront payment, feeling that it was unfair and inflexible.

Overall Experience

The overall experience with Jones Heat & Air is overwhelmingly positive. Customers rave about the company's quick and efficient service, professionalism, and high-quality work.

Service Quality

The service quality is top-notch, with customers praising the company's technicians for being knowledgeable, friendly, and efficient. Many reviewers mentioned that the technicians took the time to explain the issues and solutions, making them feel comfortable and informed.

Response Time and Punctuality

Customers are impressed with the company's response time, with many mentioning that they received same-day or next-day service. Technicians are also praised for being punctual and respectful of customers' time.

Cost and Value

While some customers mentioned that the services were expensive, many were pleasantly surprised by the affordability of the repairs and installations. The company's transparency and willingness to work with customers to find affordable solutions are highly appreciated.

Customer Service

Customer service is exceptional, with customers praising the company's staff for being friendly, responsive, and courteous. Many reviewers mentioned that they felt valued and respected, and that the company genuinely cared about their needs.

Technicians

Technicians are consistently praised for their expertise, professionalism, and friendly demeanor. Many customers mentioned specific technicians, such as Alvin and Presley, who went above and beyond to ensure their satisfaction.

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