Business Details
39 Years
experience
Emergency
services
Your Trusted Plumbing & Heating Experts
Since 1987, Reliable Plumbing & Heating Services has been a family-owned and operated business serving Seaside, Monterey, Salinas, and Santa Cruz, CA. Our team of master plumbers and HVAC technicians brings decades of combined experience to every job, prioritizing 100% customer satisfaction through transparent pricing and upfront cost guarantees. We specialize in comprehensive plumbing solutions, heating system repairs, and emergency services, utilizing advanced technology like sewer cameras for precise diagnostics. Our commitment to quality is reflected in our two-year warranty on parts and labor, eco-friendly cleaning products, and a fleet of fully stocked service vehicles for immediate repairs.Available 24/7 for emergencies, we pride ourselves on prompt response times, professional service, and a deep understanding of local plumbing and heating needs. Our technicians undergo rigorous training to ensure expertise in all systems, from water heaters to sewer line inspections. We maintain open communication with clients throughout every project, explaining issues clearly and offering tailored solutions. With hundreds of positive reviews and recognition from neighbors, we remain dedicated to exceeding expectations through reliability, integrity, and technical excellence in every service call.
Services
Plumbing Repairs
Heating Services
Drain Cleaning
Sewer Repair
Water Heater Maintenance
Details
- Year established: 1987
Highlights and features
- We offer 40+ years of combined plumbing experience with licensed technicians.
- Our 24/7 emergency service guarantees same-day repairs in Monterey County.
- We provide transparent pricing with guaranteed upfront cost estimates.
- Our two-year warranty covers both parts and labor on all repairs.
- We use eco-friendly BIO-CLEAN products for safe drain maintenance solutions.
What people say
Fast and friendly service
Exceptional attention to detail
24/7 emergency availability
Clear cost explanations
Professional technicians
Services
Plumbing Repairs
Our licensed plumbers handle all residential and commercial plumbing repairs, from leaky faucets to complex pipe systems. We use professional-grade parts and diagnostic tools to identify issues like hidden leaks or pressure problems. With 24/7 emergency availability and same-day service, we ensure minimal disruption to your property while providing lasting solutions backed by a two-year warranty.
Heating Services
We specialize in furnace repair, maintenance, and installation for homes and businesses. Our technicians service all major heating systems, including gas, electric, and oil-fired units. Through annual maintenance plans and emergency repairs, we optimize system efficiency while extending equipment lifespan using manufacturer-approved replacement parts and diagnostic equipment.
Drain Cleaning
Our drain cleaning services utilize high-pressure jetting and sewer camera inspections to remove clogs and prevent future blockages. We employ BIO-CLEAN enzymatic solutions for environmentally safe pipe maintenance. From kitchen sinks to main sewer lines, our team resolves slow drains and complete blockages while identifying structural issues needing repair.
Sewer Repair
We offer comprehensive sewer line repair, replacement, and inspection services using trenchless technology when possible. Our camera inspections identify root intrusion, pipe corrosion, or cracks causing backups. Available 24/7 for emergencies, we provide both spot repairs and full line replacements with durable materials that meet local code requirements.
Water Heater Services
We repair and install all water heater types, including tankless and traditional models. Our technicians diagnose issues like sediment buildup, thermostat malfunctions, and leak detection. Through annual maintenance plans, we extend equipment lifespan while ensuring optimal energy efficiency and consistent hot water supply for residential and commercial properties.
People
John & Shelly Etter
Owners
Founders with over 40 years combined plumbing experience. John worked in the industry since 1981 while Shelly gained experience through her parents' plumbing business. They established the company in 1987 and renamed it in 2014.
Nicole Mercado
Customer Care Manager
Graduated from San Diego State University with a degree in Arts and Sciences. Brings organizational expertise from working in family plumbing businesses across three generations. Manages client relations and service scheduling.
Steve OBriant
Service Manager
21-year plumbing veteran with expertise in heating systems and residential repairs. Provides technical guidance to service teams while maintaining direct client communication. Holds multiple plumbing certifications through continued education.
Joseph Aguilar
Plumbing Technician
Seven-year plumbing specialist focusing on new construction and repair services. Certified in modern installation techniques while maintaining expertise in legacy system repairs. Resides in Monterey County with his family.
Carlos Serratos
Service Technician
Experienced technician skilled in both plumbing and heating repairs. Combines technical expertise with customer service focus. Active in local community and committed to ongoing professional development in plumbing technologies.
Questions
What areas do you service?
We serve Seaside, Monterey, Salinas, Santa Cruz, Hollister, Prunedale, Carmel, and Marina, CA.
Are your technicians licensed?
Yes, all our plumbers and HVAC technicians are fully licensed, bonded, and insured for your protection.
Do you offer emergency services?
We provide 24/7 emergency plumbing and heating repair services with no additional after-hours fees.
What warranties do you provide?
We offer a two-year warranty covering both parts and labor on all plumbing and heating repairs.
Can you repair all water heater types?
Our technicians service and repair all major water heater brands and models including tankless systems.
How quickly can you respond?
For emergencies, we typically respond within 2 hours. Non-urgent appointments are scheduled at your convenience.
