Business Details
39 Years
experience
Emergency
services
Your Trusted HVAC Partner in Kingsport, TN
Established in 1987, Kingsport Heating & Air Conditioning is locally owned and operated by Rick Millsap, a native of East Tennessee with over 33 years of industry experience. Our commitment to excellence has earned us recognition as a Carrier Factory Authorized Dealer and membership in prestigious organizations like the Kingsport Chamber of Commerce and Associated General Contractors of America. We specialize in residential and commercial HVAC solutions, including system installation, repairs, maintenance contracts, and 100% financing options.Our team of certified technicians delivers reliable service across Virginia, Tennessee, and Kentucky, prioritizing customer satisfaction through thorough diagnostics and preventative care. With a proven track record of award-winning service and community involvement, we remain dedicated to maintaining our reputation as the Tri-Cities' premier HVAC provider.
Services
HVAC Installation
Emergency Repairs
Preventative Maintenance
Commercial HVAC
Plumbing Services
System Diagnostics
Ductwork Inspection
Financing Options
Parts Replacement
Energy Efficiency Upgrades
Details
- Year established: 1987
Highlights and features
- We offer 33+ years of local HVAC expertise
- Our team includes Carrier-certified technicians
- We provide 100% financing options for HVAC systems
- Our emergency service operates 24/7 year-round
- We maintain partnerships with major utility providers
Associations and certifications
- Carrier Factory Authorized Dealers
- TVA Quality Contractor Network
- BTES Preferred Contractor
- Joseph R. Andrews Award of Excellence
What people say
EXCELLENT service
TIMELY service
Knowledgeable staff
Helpful technicians
Job Well Done
Services
HVAC Installation
We install residential and commercial heating and cooling systems, including Carrier's latest models. Our experts ensure proper sizing and configuration for optimal efficiency. Commercial clients benefit from specialized solutions for businesses like Kirklands and Wendy's.
Preventative Maintenance
Our maintenance contracts include filter replacements, coil cleaning, and system diagnostics. Regular service prevents breakdowns and extends equipment lifespan. Discount club members receive priority scheduling and parts discounts.
Emergency Repairs
Available 24 hours daily for urgent HVAC issues. Technicians diagnose and resolve problems like faulty heat pumps or AC failures. We guarantee prompt response times for residential and commercial clients.
Commercial HVAC
We service large-scale installations including 15-ton Carrier units. Our team handles new construction setups and existing system maintenance for retail chains and industrial facilities across the Tri-Cities region.
Plumbing Services
New plumbing installations and repairs for residential properties. Services include water heater maintenance, drain cleaning, and gas line inspections. Our HVAC expertise extends to integrated plumbing systems.
People
Rick Millsap
Owner
With 33+ years in HVAC, Rick founded Kingsport Heating & Air in 1987 after starting as a technician in 1972. A Ketron High School graduate, he maintains community ties through local business associations.
Questions
Do you offer emergency HVAC service?
Yes, our 24/7 emergency service responds to urgent heating and cooling issues year-round.
What financing options are available?
We provide 100% financing for new HVAC systems, repairs, and maintenance agreements.
Are you a Carrier authorized dealer?
Yes, we're Factory Authorized Carrier Dealers with access to premium equipment and warranties.
What areas do you service?
We serve Virginia, Tennessee, and Kentucky, including the Tri-Cities metropolitan area.
Do you offer maintenance contracts?
Yes, our maintenance programs include biannual visits, parts discounts, and priority emergency service.
What commercial HVAC experience do you have?
We've installed systems for major chains like Kirklands and Wendy's with specialized commercial solutions.