Keeping you comfortable, now and for generations to come!
At Rock Valley Services, we are a family-owned and operated heating and air conditioning business, proudly serving the community for over 20 years. Our company was founded in 2003 with a commitment to providing top-notch services, customer satisfaction, and a commitment to the local community. We believe that every homeowner deserves to have a comfortable and healthy living space, and it's our mission to make that a reality.
Our Services
We offer a wide range of services to cater to our customers' heating and cooling needs. Our expert technicians are trained to handle any issue, from furnace repair and replacement to air conditioning installation and maintenance. We specialize in:
- Heating Services: furnace replacement, repair, installation, and maintenance, including furnace cleaning and boiler services.
- Cooling Services: air conditioning repair, replacement, installation, and maintenance, including ductless systems and thermostats.
- Indoor Air Quality: air filtration, air purification, UV lights, and humidifiers to maintain a healthy indoor environment.
Comfort Club Membership
Join our Comfort Club, an exclusive membership program designed to provide you with unparalleled HVAC care. As a member, you'll enjoy:
- 10% off repair parts
- No diagnostic fee/trip charges
- Annual furnace maintenance and tune-up
- Annual AC maintenance and tune-up
- Maintains factory warranty
- 1-year warranty on repair parts
- Priority scheduling
Financing Options
We understand that unexpected HVAC issues can be costly. That's why we offer financing options through Synchrony Financial and Marine Credit Union. Apply today and take advantage of our flexible repayment plans and special promotions.
About Our Team
Our team consists of highly trained and certified technicians who are dedicated to providing the best possible service. We pride ourselves on our commitment to:
- Upfront pricing: our technicians will diagnose the issue and provide you with an exact price for the repair.
- Knowledge and expertise: we stay up-to-date with the latest HVAC technology and equipment.
- 100% satisfaction guarantee: we guarantee your satisfaction and will work to resolve any issues that may arise.
Our Commitment to the Community
We are proud to serve the community and believe in giving back to the people and businesses we serve. We are committed to continuous improvement, and our goal is to provide exceptional service and customer satisfaction.
Schedule Online or Call Us Today!
Contact Rock Valley Services at 608-247-4949 or schedule online today. Let us help you with all your HVAC needs.
Excellent Customer Service
The majority of the reviews praise Rock Valley Services for their excellent customer service. Technicians like Chad, Josh, and the installers were described as courteous, professional, and knowledgeable. Many customers mentioned that they were impressed with the prompt response to their service requests, with some even receiving same-day or next-day appointments.
Communication and Follow-up
Many reviewers appreciated the company's easy communication and follow-up. Some mentioned that they were kept informed throughout the repair process, while others appreciated the thorough explanations provided by the technicians. The company's ability to respond quickly to urgent situations was also highlighted in several reviews.
Professional and Courteous Staff
Reviewers consistently praised the staff at Rock Valley Services for their professionalism, courtesy, and attention to detail. Some even went out of their way to mention specific technicians who went above and beyond to provide excellent service.
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