Business Details
11 Years
experience
Emergency
services
Open 24/7
always available
Trusted HVAC Services in Westport, MA
Established in 2015 by cousins Justin Borges and Manny Lindo, Family Heating & Cooling prioritizes customer satisfaction through personalized HVAC solutions. Our team of certified technicians brings over 18 years of combined industry experience, delivering services ranging from AC installation to emergency repairs. We emphasize transparent pricing, ongoing staff training, and community engagement while serving residential and commercial clients across Southeastern Massachusetts. Our commitment to quality workmanship is reflected in our 12-year parts-and-labor warranty on new installations and our focus on using advanced diagnostic tools for efficient service delivery. 
Services
AC Installation
Heating Repair
Heat Pump Services
Indoor Air Quality
Emergency HVAC
Maintenance Plans
Commercial HVAC
Mini-Split Systems
Thermostat Installation
System Diagnostics
Details
- Year established: 2015
Highlights and features
- 18+ years combined HVAC experience with certified technicians
- 12-year parts-and-labor warranty on new installations
- 24/7 emergency service availability
- Transparent pricing with no hidden fees
- Locally-owned serving Southeastern Massachusetts communities
What people say
Excellent job
Professional team
Reasonable cost
Prompt service
Thorough explanations
Services
AC Installation
Our AC installation service ensures proper setup of window units, central systems, and ductless mini-splits. Technicians assess space requirements, recommend energy-efficient models, and guarantee optimal performance. Residential and commercial installations include system testing and operational guidance for maximum cooling efficiency.
Heating Repair
Emergency heating repair addresses furnace, boiler, and heat pump issues with same-day diagnostics. Our certified technicians identify problems like ignition failures, thermostat malfunctions, and heat exchanger issues. We prioritize restoring warmth while ensuring system safety and efficiency for residential and commercial clients.
Heat Pump Services
Comprehensive heat pump solutions include installation, maintenance, and repair for both residential and commercial properties. Our experts handle refrigerant leaks, coil issues, and system upgrades while optimizing energy efficiency. Regular maintenance extends equipment lifespan and maintains consistent temperature control throughout the year.
Indoor Air Quality
Our indoor air quality services identify and resolve air contamination issues through advanced diagnostics. We install and service air purification systems, humidity controls, and ventilation solutions that reduce allergens and improve respiratory health while maintaining HVAC system efficiency in residential and commercial environments.
Emergency HVAC
24/7 emergency HVAC service addresses critical system failures with rapid response times. Certified technicians handle urgent heating and cooling issues including complete system breakdowns, refrigerant leaks, and electrical failures. Emergency service prioritizes safety while restoring functionality to maintain comfort in residential and commercial spaces.
People
Justin Borges
President
Co-founder with extensive HVAC industry experience, leading business operations and strategic direction while maintaining customer service excellence.
Manny Lindo
Vice President
Co-founder overseeing technical operations, ensuring service quality standards and technician training programs meet company excellence goals.
Joy Williamson
Director of Admin
Manages administrative operations and team coordination, ensuring smooth day-to-day business functions and client communication.
Victoria Pavao
HR Manager
Handles human resources operations including staff development, employee relations, and recruitment for technical and administrative positions.
Justin Williamson
Purchasing / Warehouse Manager
Oversees inventory management and equipment procurement, ensuring timely availability of parts and materials for service operations.
Questions
What HVAC services do you offer?
We provide full-service HVAC solutions including AC installation, heating repair, heat pump services, indoor air quality improvements, emergency HVAC, and maintenance plans for residential and commercial properties.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency HVAC services for urgent heating and cooling issues across our service areas.
What areas do you service?
We serve Westport, Dartmouth, New Bedford, Somerset, Freetown, Taunton, and surrounding areas in Southeastern Massachusetts.
What warranties do you offer?
We provide a 12-year parts-and-labor warranty on all new HVAC installations, with extended coverage options available for select systems.
Are your technicians certified?
All our HVAC technicians are certified, insured, and receive ongoing training to maintain expertise with the latest heating and cooling technologies.
How can I schedule service?
Schedule through our website, call (774) 264-3695 directly, or use our online booking system for emergency and routine HVAC services.
Videos
