Your One-Stop-Shop for Total Home Comfort
At Robison, we take pride in being Westchester and Putnam counties' premier full-service home comfort company. For over 100 years, we've been dedicated to providing our customers with reliable and efficient home services. Founded in 1921, our company has a rich history that spans generations.
Our History
Our story began when the Singer family acquired our company in 1984. With over 90 years of family involvement in the heating oil business in the New York Metropolitan area, they brought their expertise to the table. Since then, we've grown to nearly quadruple our customer base, serving over 28,000 homes. What sets us apart is our commitment to staying up-to-date with the latest technology and innovations in the industry.
Our Services
At Robison, we offer a wide range of services designed to keep you cozy, comfortable, and safe. Our comprehensive services include:
- Heating & Cooling: Installation, maintenance, and repair of various heating and cooling systems
- Heating Oil: Supplying high-quality heating oil at competitive rates
- Natural Gas & Electricity: Providing energy solutions for your home
- Geothermal Solutions: Installing geothermal systems for a greener, more sustainable option
- Generators: Supplying and installing backup generators for peace of mind
- Electrical Services: Offering electrical installation, repair, and maintenance
- Plumbing: Providing licensed plumbing services for all your water-related needs
- Indoor Air Quality: Assisting you in maintaining a healthy indoor environment
- Health & Safety Assessment: Conducting assessments to identify potential risks and recommend solutions
- Chimney Cleaning & Inspection: Ensuring your chimney is safe and functioning properly
- Water & Fire Remediation: Providing emergency services for water and fire damage restoration
Our Commitment
At Robison, we're dedicated to providing you with the highest quality services at the fairest rates. Our team of friendly, knowledgeable, and efficient service technicians and customer service representatives are available 24/7 to address any issues promptly. Our goal is to help you get the most out of your home, trusting us to keep you comfortable, safe, and satisfied.
Get in Touch
Contact us today to schedule an appointment or learn more about our services. Call us at (914) 345-5700 or fill out our online form. We look forward to serving you.
Company Reputation
Robison Heating and Plumbing receives a mixed bag of reviews, with a few negative comments but mostly positive ones. Some customers praise the company's excellent service, professional technicians, and efficient problem-solving. However, others express disappointment and frustration with the company's practices, such as overcharging for diagnoses and failing to honor long-standing contracts.
Billing and Pricing Issues
Several customers have issues with billing and pricing. One customer is charged extra labor for a diagnosis fee, while another is quoted a high price for a hot water heater replacement. A third customer feels taken advantage of by being charged for a non-refundable diagnostic fee despite already knowing the issue with their hot water heater.
Customer Service
On the other hand, many customers commend Robison for their excellent customer service. Several reviewers mention that the company is responsive, professionally courteous, and knowledgeable. They praise the dispatchers, delivery personnel, and service technicians for being helpful and understanding.
Installation and Maintenance
Some reviewers have excellent experiences with installations and maintenance services. One customer is happy with the installation of a hybrid hot water heater, while another appreciates the seamless installation of ductless mini splits.
Conclusion
While some customers have encountered issues with billing and pricing, many others have had positive experiences with Robison's services. The company seems to excel in providing efficient and professional solutions, especially when it comes to installations and maintenance.
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