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Do it right the first time

At Armor Heating & Cooling, we pride ourselves on being a family-owned and operated business with a rich history of over 60 years of serving the Western New York community. Our commitment to providing high-quality products, expert installation, and unparalleled customer service has earned us an A+ rating with the Better Business Bureau.

Our Story

Founded in 1958 by Donald R. Kam and William L. Young, our company has been built on a foundation of honesty, integrity, and a passion for delivering exceptional service. Today, our company is still run by the same families that started the business, with our owners having over 40 years of experience each in the field.

Our Mission

Our mission is to provide our customers with the best possible HVAC solutions, tailored to their specific needs and budget. We strive to build long-lasting relationships with our customers, founded on trust, reliability, and a commitment to excellence. Our motto, "Do it right the first time, " reflects our dedication to delivering exceptional quality and workmanship in every project we undertake.

Our Services

At Armor Heating & Cooling, we offer a comprehensive range of HVAC services, including:

  • Heating solutions: furnaces, boilers, direct vent wall furnaces, and hot water heaters
  • Cooling solutions: air conditioners, ductless splits, and whole home generators
  • Installation, repair, and maintenance services for all HVAC systems
  • Free estimates for new equipment and installations
  • 24/7 emergency service for urgent repairs

Our Partners

We're proud to partner with leading HVAC manufacturers, including Carrier and Heil, to bring our customers the best possible products and solutions. Our trained and certified technicians and installers are dedicated to delivering exceptional service, ensuring that every project meets the highest standards of quality and workmanship.

Our Promise

At Armor Heating & Cooling, we promise to deliver exceptional service, unparalleled quality, and unmatched customer satisfaction. We're committed to building long-term relationships with our customers, founded on trust, reliability, and a passion for delivering the best possible solutions for your HVAC needs.

Reviews
Positive: Armor Heating & Cooling provides outstanding customer service, prompt and reliable work, and top-notch quality of work, earning them a loyal customer base.

Outstanding Customer Service and Quality Workmanship

Armor Heating & Cooling has consistently delivered exceptional customer service and top-notch workmanship, as evident from the numerous 5-star reviews. Customers rave about the professionalism, knowledge, and friendly demeanor of the staff, from the initial consultation to the installation and maintenance of their heating and cooling systems.

Prompt and Reliable Service

Many reviewers praise Armor's prompt response to their service requests, often receiving same-day or next-day service. The company's ability to quickly diagnose and fix problems, even in emergency situations, sets them apart from competitors.

Attention to Detail and Quality of Work

Customers are impressed with the attention to detail and quality of work provided by Armor's technicians. From the installation of new systems to repairs and maintenance, the company's commitment to excellence shines through in every aspect of their work.

Trustworthy and Honest

Reviewers appreciate Armor's honesty and transparency in their dealings, from providing accurate estimates to explaining the work to be done and the costs involved. This trustworthiness has earned the company a loyal customer base.

Overall Satisfaction

Customers are extremely satisfied with their experiences with Armor Heating & Cooling, citing the company's professionalism, prompt service, and attention to detail as key factors in their satisfaction.

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