Treating you like family, one heating and cooling solution at a time.
For over 15 years, Ruby Mountain HVAC & Refrigeration has been proudly serving the community, offering comprehensive solutions for both residential and commercial properties. We are a family-owned business built on a foundation of integrity, honesty, and exceptional customer service.
What Makes Us Different?
We pride ourselves on:
- Experienced Team: Our technicians are highly skilled and certified, with a collective experience of over 30 years.
- Personalized Attention: We take the time to understand your individual needs and offer tailored solutions.
- Upfront Pricing: We provide clear and honest estimates before any work begins, with no hidden charges or surprises.
- Emergency Services: We understand the importance of comfort and are available 24/7 for emergencies.
- Local Expertise: As a local business, we are deeply connected to the Elko community and understand the unique needs of the area.
Our Services
We offer a comprehensive range of services, including:
Residential
- Installation, repair, and maintenance of all major heating and cooling systems
- Comprehensive tune-ups and inspections to maximize efficiency and performance
- Appliance repair and installation
- Emergency repair services
Commercial
- Comprehensive care for all types of commercial HVAC systems
- Custom-designed solutions for businesses and offices
- Preventive maintenance programs to avoid costly breakdowns and ensure optimal performance
- Specialized services for restaurants and other commercial refrigeration needs
Specialty Services
- Installation and repair of swamp coolers
- Carbon monoxide detection and repair
- Water heater repair and installation
- Restaurant equipment repair and maintenance
Our Commitment
At Ruby Mountain HVAC & Refrigeration, we are committed to providing our customers with:
- Quality: We use only the highest quality parts and equipment.
- Integrity: We are honest and upfront in our pricing and communication.
- Professionalism: Our technicians are courteous and respectful.
- Customer Focus: We are dedicated to exceeding your expectations.
Contact us today and discover the difference outstanding service and local expertise can make for your heating, cooling, and refrigeration needs!
Service Quality
Most reviewers praised Ruby Mountain HVAC for their excellent service, professionalism, and promptness. Technicians were described as knowledgeable, friendly, and courteous. Many customers appreciated their ability to explain complex issues in simple terms. The company's communication was also commended, with some mentioning that they were kept informed throughout the repair process.
Repair and Installation
Several reviewers mentioned that Ruby Mountain HVAC was able to provide quick repair services, with some technicians arriving on the same day or within a short period. Installations were also praised for being efficient and well-done. The company's ability to diagnose and fix issues was highlighted, with some reviewers noting that they were able to solve problems that other companies couldn't.
Communication
While some reviewers praised the company's communication, others noted that they experienced issues with lack of updates or delayed responses. One reviewer mentioned that they were not called back to schedule a service, which led to delays.
Additional Issues
A few reviewers mentioned specific issues they experienced with Ruby Mountain HVAC, such as water damage from a previous installation and delays in responding to concerns. One reviewer also mentioned that they had to wait too long for a part to arrive before their repair could be completed.
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