Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC & Refrigeration Partner Since 1935
Otis Refrigeration has been a trusted leader in commercial HVAC and refrigeration services since 1935. As a family-owned and operated business, we specialize in designing, installing, and maintaining systems tailored to the food service industry and beyond. Our team combines over 200 years of collective experience with factory-trained expertise to deliver reliable, cost-effective solutions. We prioritize customer satisfaction through cutting-edge technology, personalized communication, and a commitment to community values.Our Full Circle Service ensures support from initial consultation to long-term maintenance, emphasizing efficiency and profitability for clients. With a legacy of innovation and integrity, we serve Southern Ohio, Northern Kentucky, and Southeastern Indiana, offering partnerships that extend beyond equipment sales to strategic, long-term relationships.
Services
Commercial Refrigeration
HVAC Systems
Cooking Equipment
Beverage Systems
Facility Maintenance
Details
- Year established: 1935
Highlights and features
- We offer 24/7 emergency service with rapid response times.
- Our technicians are factory-trained and supported by 35+ years of combined experience.
- We use OEM parts and cutting-edge technology for reliable solutions.
- Secure payment options and transparent billing practices.
- Family-owned legacy of integrity and community-focused service since 1935.
What people say
Excellent service
Knowledgeable technicians
Prompt emergency response
Factory-trained expertise
Long-term reliability
Services
Commercial Refrigeration
Otis Refrigeration delivers comprehensive commercial refrigeration solutions, including walk-ins, ice machines, and glass door merchandisers. Our systems ensure food safety and operational efficiency for restaurants, retailers, and industrial clients. With partnerships across 35+ brands, we provide tailored equipment and maintenance to maximize ROI and minimize downtime.
HVAC Systems
We design and maintain HVAC systems for commercial spaces, optimizing comfort and energy efficiency. Our services cover rooftop units, mini-splits, and custom solutions for businesses of all sizes. Factory-trained technicians ensure precise installation and proactive maintenance to reduce long-term costs.
Cooking Equipment
Otis supplies and services commercial cooking equipment, including ovens, fryers, and steamers. We partner with leading manufacturers to deliver energy-efficient, durable solutions for high-volume kitchens. Our Full Circle Service includes installation, maintenance, and emergency repairs to keep operations running smoothly.
Beverage Systems
Our beverage systems cover beer dispensing, soda fountains, and cold brew equipment. We specialize in high-volume setups for restaurants and retail spaces. From installation to maintenance, we ensure consistent quality and compliance with industry standards for optimal performance.
Facility Maintenance
We provide proactive maintenance for HVAC, refrigeration, and kitchen systems to prevent breakdowns and extend equipment life. Our technicians use digital tools for diagnostics and real-time monitoring, ensuring efficient operations and minimizing unexpected repairs for commercial clients.
Questions
What areas does Otis Refrigeration service?
We service Southern Ohio, Northern Kentucky, and Southeastern Indiana, with installations available nationwide.
Do you offer 24/7 emergency service?
Yes, we provide 24/7 emergency HVAC and refrigeration support with rapid response times.
What sets Otis Refrigeration apart from competitors?
Our factory-trained technicians, 88-year legacy, and manufacturer partnerships ensure unmatched expertise and reliability.
Do you sell equipment?
Yes, we offer new, used, and custom equipment with flexible purchase, rental, or leasing options.
How experienced is your team?
Our technicians average 26.5 years of experience, with 200+ years of combined industry knowledge.
Can I request a specific technician?
While we prioritize your preferences, we cannot guarantee specific technicians due to scheduling constraints.
