Our Mission
S. G. Torrice is a leading HVAC distributor in Eastern Massachusetts, New Hampshire, Rhode Island, Maine, and Vermont. We empower our clients to achieve peak performance and energy efficiency through tailored solutions, exceptional customer care, and comprehensive expertise.
Commitment to Excellence
Our team of dedicated professionals prioritizes respect, integrity, and continuous improvement in all we do. Our five core values - Respect, Whatever it Takes Attitude, Attention to Detail, Continuous State of Self-Improvement, and Sense of Urgency - guide our actions and ensure our clients receive the exceptional service they deserve.
Comprehensive Solutions
We offer a comprehensive suite of services, including:
- Equipment Sales & Leasing: We provide a diverse selection of top-quality heating & cooling equipment, indoor air quality solutions, and more.
- Technical Support: Our award-winning technical support team offers responsive and reliable assistance with any HVAC issue.
- Marketing Support: We partner with our clients to develop tailored marketing programs that attract new customers and boost brand awareness.
- Technical Training: Our training institute offers comprehensive HVAC courses to empower technicians and enhance their skills.
- Fabrication Services: Our state-of-the-art sheet metal shop custom fabricates ducts, transitions, plenums, and other custom HVAC components.
Focus on Customer Satisfaction
Client satisfaction is our top priority. We are dedicated to providing tailored solutions and personalized attention to every client. Our extensive inventory, swift delivery options, and responsive customer service ensure a seamless and satisfying experience.
Join the S. G. Torrice Family
We invite you to explore our website to learn more about our comprehensive offerings, exceptional customer service, and commitment to client success. Contact us today and let us be your trusted partner in achieving optimal performance and maximizing energy efficiency in your business.
Customer Experience
Overall, the reviews highlight a mixed bag of positive and negative experiences with SG Torrice. While some customers have had excellent interactions with the company, others have been left frustrated with delayed or undelivered services.
Positive Feedback
Several customers have praised SG Torrice for providing excellent customer service. Candice Riley, Thomas Lippert, and O. Silva all gave the company 5-star ratings, with Candice and O. Silva specifically mentioning helpful and professional staff. Cam MacMaster also gave the company 5 stars, praising the helpfulness of Tom at the counter.
Negative Feedback
On the other hand, Michael Clark gave the company 2 stars, stating that they were still waiting on a delivery or response after several days. Steve Migliori gave the company a 1-star rating, describing a frustrating experience with delayed and undelivered parts.
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