We Strive to Exceed the Expectations of Our Customers on Every Visit
At My Plumber PLUS, we understand that your home's plumbing, heating, and electrical systems are some of the most critical components of your daily life. That's why we're dedicated to providing the highest level of service, expertise, and professionalism to ensure that your systems are always running smoothly and efficiently. With over 40 years of experience serving Northern Virginia and Suburban Maryland, we've built a reputation for being the go-to experts in our field.
Our Services
We offer a wide range of services to meet all of your plumbing, heating, and electrical needs. From routine maintenance to emergency repairs, we're here to help. Whether you need help with leaky pipes, frozen pipes, or faulty electrical outlets, our highly trained and licensed technicians are equipped to handle the job. Our services include:
- Plumbing: From pipe installation and maintenance to leak detection and repair, we've got you covered.
- Heating: Whether you need furnace repair, installation, or maintenance, we're here to keep you warm and cozy.
- Cooling: From air conditioning repair to installation and maintenance, we're here to keep you cool and comfortable.
- Electrical: From electrical repair and installation to lighting and ceiling fan installation, we're here to keep your electrical systems running smoothly.
- Drain Services: From drain clearing to camera inspection and hydro jetting, we're here to keep your drains flowing freely.
What Sets Us Apart
At My Plumber PLUS, we pride ourselves on our commitment to exceptional customer service, same-day service, and 100% customer satisfaction. We're licensed, bonded, and insured, and we guarantee our work with a satisfaction guarantee. We're here to make sure that your experience with us is nothing short of exceptional.
Why Choose Us
When you choose My Plumber PLUS, you can expect:
- Same-day service: We understand that plumbing, heating, and electrical emergencies don't always happen during regular business hours. That's why we're available 24/7 to respond to your emergency.
- 100% customer satisfaction: We're committed to making sure you're completely satisfied with our service, every time.
- Expert technicians: Our technicians are certified, licensed, and insured to ensure that the work is done right the first time.
- competitive pricing: We offer competitive pricing for our services, so you can rest assured you're getting the best value for your money.
Prioritize Your Service
At My Plumber PLUS, we understand that your time is valuable. That's why we offer a Priority Service program that lets you skip the wait and get priority service. With our Priority Service program, you can:
- Skip the wait: Get priority service and skip the long wait times.
- Save time: Prioritize your service and get the help you need quickly.
- Get exceptional service: Enjoy the same level of exceptional service that you deserve.
Join the Priority Club
Join the Priority Club and get exclusive benefits, including:
- Priority service: Skip the wait and get priority service.
- Discounted rates: Enjoy exclusive discounts on our services.
- Dedicated support: Get dedicated support and assistance whenever you need it.
Contact Us
If you're looking for a reliable and trusted partner for your plumbing, heating, and electrical needs, look no further. Contact us today to schedule your service and experience the My Plumber PLUS difference.
Service and Installation Issues
Several reviewers have reported experiencing poor service and installation issues with My Plumber Plus. For instance, Sharon G. encountered an incorrect thermostat installation that was not only incorrect but also required an additional visit to correct the issue. Similarly, Xiuzhi C. paid an exorbitant price for a single shower head and pressure balance valve kit installation, questioning the legitimacy of the charges.
High Costs and Overcharging
Multiple reviewers have expressed frustration with the high costs and overcharging associated with My Plumber Plus. Holly N.'s experience with the company's failure to resolve a simple issue with a wet basement led to a hefty bill. Similarly, Edward M. was charged for a year's worth of service despite requesting cancellation.
Communication and Response Issues
Reviewers have also highlighted poor communication and response issues with the company. Several reviewers, including Scott G. and Roy S., reported delays or no-shows from technicians. Susan H. experienced a cancelled appointment despite waiting two days.
Overall Poor Experience
The majority of reviewers have expressed dissatisfaction with their experience with My Plumber Plus, citing high costs, poor service, and communication issues.
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