Experience the Comfort You Deserve with Columbia NW!
At Columbia NW, we're more than just a heating and cooling company - we're a team of dedicated professionals committed to providing top-notch service and products to our valued customers. With over 30 years of experience serving the Scappoose area, we've built a reputation for integrity, honesty, and reliability.
Our Story
Since 1989, we've been providing the ultimate in comfort to Scappoose area homes and offices. Our philosophy has always been customer service and maximum comfort come first. We're proud to be celebrating 30 years of service, and we're grateful for your confidence in us.
Our Services
We offer a wide range of services to meet your heating and cooling needs, including:
- Heating: From furnaces to gas fireplaces, we've got you covered with our expert technicians and high-efficiency products.
- Cooling: Whether you need maintenance or repairs, our experts can help with any type of cooling system.
- Duct Cleaning: Improve comfort and system performance, reduce dust, and lower your energy bills with our duct cleaning services.
- Maintenance Plans: Let us set you up for success with fewer unexpected repairs and longer life spans for your heating and cooling system.
- Ductless Systems: With high efficiency and impressive versatility, these compact ductless systems can be installed in most locations in your home and are powerhouses of capability.
Why Choose Us?
At Columbia NW, we're committed to providing exceptional service, quality products, and unbeatable expertise. Here are just a few reasons why you should choose us:
- Expert CARRIER Dealer: We're an authorized dealer for CARRIER products, ensuring you receive the highest quality and most efficient heating and cooling solutions.
- Exclusive Warranty: We offer exclusive warranties on our products and services, giving you peace of mind and protection for your investment.
- NATE-Certified Technicians: Our technicians are certified by the National Institute for Certification in Engineering Technologies (NATE), ensuring they have the knowledge and skills to get the job done right.
- 24-Hour Emergency Service: We're available 24/7 for emergency services, so you can rest assured that we've got you covered in case of an unexpected issue.
Professionalism and Quality of Work
The reviews for Columbia NW Heating and AC are overwhelmingly positive, with every reviewer giving the company a 5-star rating. The installers and technicians are praised for their professionalism, courtesy, and attention to detail. Many reviewers mention that they received excellent customer service, with staff members taking the time to explain the work being done and answering all their questions. The company's willingness to go the extra mile is also highlighted, with installers making extra trips to complete tasks, such as Charles making a trip to the hardware store to finish a job.
Communication and Transparency
Reviewers also praise the company's communication and transparency. Many mention that they were kept informed throughout the process, receiving updates on the status of their jobs and photos of the technicians arriving on site. The company's honesty is also praised, with one reviewer mentioning that they saved them approximately $12,000 by not recommending unnecessary work on their air conditioner.
Installation and Maintenance
The reviews highlight the quality of the company's installations and maintenance services. Reviewers praise the cleanliness of the installation process, with many mentioning that the area was left spotless after the work was complete. The company's technicians are also praised for their ability to explain the process and offer guidance on how to maintain the new systems.
Conclusion
Overall, the reviews for Columbia NW Heating and AC are extremely positive, with every reviewer praising the company's professionalism, quality of work, and customer service.
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