At Pacific Air Heating & Air Conditioning, Inc., we pride ourselves on being a locally owned and operated business, serving the greater Olympia area for over 30 years. Our commitment to providing exceptional service, expert technical knowledge, and unparalleled customer care has earned us a reputation as the go-to HVAC experts in the region.
Our Mission
Our mission is to provide the highest level of service and support to our customers, while promoting the installation and maintenance of environmentally friendly HVAC systems. We believe in building long-lasting relationships with our customers and fostering a culture of excellence within our team.
Residential Services
- Air Conditioning: Our team of experts can assess and repair your air conditioning system to ensure you stay cool and comfortable during the hot summer months.
- Air Ducts: We specialize in cleaning, repairing, and maintaining your ductwork to optimize the performance of your HVAC system.
- Ductless Systems: Our skilled technicians can install, maintain, and repair ductless heating and cooling systems for ultimate efficiency and comfort.
- Furnaces: We offer a range of furnace options, from installation to maintenance and repairs, to ensure your home stays warm and cozy.
- Gas Fireplaces: Our experts can install, maintain, and repair your gas fireplace to keep you warm and entertained on chilly evenings.
- Heat Pumps: We specialize in the design, installation, and maintenance of heat pumps to keep your home at the perfect temperature.
- Home Automation: Our team can help you integrate your HVAC system with your smart home setup for seamless control and automation.
- Indoor Air Quality: Our experts can assess and improve the indoor air quality in your home or business to ensure a healthier and more comfortable environment.
- Maintenance: We offer comprehensive maintenance plans to keep your HVAC system running smoothly and efficiently throughout the year.
Commercial Services
- Cooling: Our team can assess and repair your commercial HVAC system to ensure you stay cool and productive during the hot summer months.
- Heating: We offer a range of heating solutions for commercial properties, from installation to maintenance and repairs.
- Maintenance: Our team can design and implement comprehensive maintenance plans to keep your commercial HVAC system running smoothly and efficiently.
Why Choose Us
At Pacific Air Heating & Air Conditioning, Inc., we pride ourselves on our:
- Expert technical knowledge and expertise
- Customer-centric approach and exceptional customer service
- Commitment to providing environmentally friendly solutions
- Competitive pricing and financing options
- Wide range of services and solutions for residential and commercial properties
- Experienced and certified technicians
- Competitive compensation and excellent benefits for our employees
What Our Clients Say
Our satisfied customers have had the following experiences with us:
- "Another FIVE STAR service provided by Jim (owner) and Jon! On Sunday, Nov. 26, 2023, I noticed our in-home thermostat was blank, and no heat. Checked the fuse panel, and the furnace breaker was not tripped. I called Pacific Air and left a message. Within a couple hours, I received a phone call from Jim and explained the situation. He came out within three hours and quickly diagnosed the problem. We needed a new circuit board. He did not have one onboard and stated they would look for a new one on Monday. We received a phone call Monday morning stating they would be back out at our house late afternoon to install the new circuit board. Jon did the install. He was very conscientious and thorough. An hour later, the furnace was back up and running perfectly! Thank you so much for the quick turnaround time and professionalism! We have been customers for nearly 20 years. Always very satisfied with their work!" - John B.
- "We've relied on the folks at Pacific Air for years, and just had another great experience. They do great work promptly and with a friendly and professional approach. From answering the phone through on-site service and on-line invoicing and payment - Pacific Air just makes it easy! Price is more than fair for reliable top-quality service with no up-sell and no unneeded repairs!" - Abigail C.
Join Our Team
As a locally owned and operated business, we're committed to recruiting and retaining top talent to join our team. If you're passionate about providing exceptional customer service and have a strong background in HVAC, we'd love to hear from you. Contact us today to learn more about our current job openings and benefits packages.
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Overview of Pacific Air Reviews
Pacific Air, an HVAC company, has received an overwhelming number of positive reviews from satisfied customers. The company has been praised for its quick response time, knowledgeable and helpful technicians, and commitment to providing high-quality service at a fair price.
Positive Experiences
Many customers have reported positive experiences with Pacific Air, citing the company's professionalism, attention to detail, and willingness to go above and beyond to ensure customer satisfaction. Technicians have been praised for their expertise, courtesy, and respect for customers' time and property.
Installer Praise
Several customers have specifically praised the company's installers, such as Phil and Jon, for their exceptional workmanship, attention to detail, and commitment to ensuring that customers are fully satisfied with their installations.
Quick Response Time
Pacific Air has been commended for its quick response time, with many customers reporting that technicians arrived promptly and quickly diagnosed and resolved issues.
Negative Experience
However, one customer reported a negative experience with Pacific Air, citing high prices and dishonest business practices.
Common Themes
Common themes among the reviews include the company's professionalism, expertise, and commitment to customer satisfaction. Many customers have reported feeling valued and respected by the company's technicians and staff.

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