Trust us to be your go-to HVAC expert in Chicago!
At Richard's Heating & Air Conditioning Co., Inc., we're proud to be a family-owned and operated business that has been dedicated to providing top-notch heating, cooling, and air quality services to the communities of Falls Church, VA; Ashburn, VA; Arlington, VA; Rockville, MD; Potomac, MD; Bethesda, MD; West Falls Church, VA; North Bethesda, MD; Dulles, VA; Reston, VA, and Herndon, VA for over 60 years.
Our Story
We've built a reputation for quality, reliability, and affordability, and we're committed to earning your satisfaction through hard work, prompt action, and honest practices. Our goal is to help you achieve your goals for comfort, reliability, and cost-savings. Through groundbreaking equipment from industry-leading manufacturers, precise workmanship, and conscientious service, you'll enjoy long-term and maximum benefits from your investment.
Our Services
We offer a wide range of services, including air conditioning repair, service, and installation, as well as heating repair, service, and installation. Our experts are also skilled in ductless HVAC, heat pumps, WiFi thermostats, and smart thermostats. In addition, we provide water heater replacement and repair, air quality solutions, humidifiers, and air cleaners.
Why Choose Us
As a Carrier Factory Authorized Dealer, we meet strict criteria for quality, knowledge, and service. Our sales team is exceptionally qualified to identify and recommend heating and cooling solutions that precisely answer your needs, achieving the greatest comfort and value. We also comply with Carrier's installation and service procedures and rely on genuine Factory Authorized replacement parts when possible, preserving original efficiency and sound levels.
Awards and Recognition
We're extremely proud to have been awarded the Carrier President's Award six separate times, as well as the Angie's List 2013 and 2022 Super Service Award. Our team of professionals is also NATE-certified, ensuring that you receive proper installation and service of all HVAC equipment, saving you time, energy, and lowering the cost of operation and ownership.
Custom HVAC Design & Installation
For new installation and retrofit projects, we custom design furnace and air conditioning systems that suit your needs for cost and performance. We take the time to factor in your concerns, household requirements, and future plans, and properly size equipment that satisfies your expectations, not only today, but for years to come.
Customer Service and Respondiveness
Richard's Heating and Air Conditioning's service is highly praised by many customers. They are described as responsive, courteous, and professional. Many customers appreciate their ability to schedule appointments quickly and show up on time. The company's willingness to go the extra mile is also highlighted, with technicians staying late to complete a replacement or coming back to fix an issue the same day.
Communication and Transparency
Effective communication is another area where Richard's excels. Customers appreciate being kept informed throughout the installation or repair process. They are grateful for the regular updates and are impressed by the company's transparency.
Installation and Quality of Work
While some customers have experienced issues with the quality of work, others have been very satisfied with the installation of their HVAC systems. Some customers have noted that the company's technicians are knowledgeable and take the time to explain the work being done.
Negative Experiences
However, some customers have had negative experiences with Richard's. A few reviewers have mentioned issues with communication, with appointments being canceled or delayed without notification. Others have experienced problems with the quality of work, including faulty installations and repairs that did not last.
Be the first to review Richards Air Conditioning.
Write a Review
